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Help and Advice

Do I need to set up an account to purchase goods?

No, you do not need to set up an account to purchase products from Seara Handbags. You can check-out as a guest where you will be required to enter your billing and shipping information. You can also register as a user with Seara Handbags which is simple to do. This will allow you to place orders without you having to fill in your details each time.

How do I sign up for newsletters?

Signing up to the newsletter couldn’t be easier! Simply enter your email address into the newsletter subscription box at the bottom of each page..

How do I pay for my order?

We accept all payments through PayPal.

I don't have a PayPal account - how can I pay?

Upon checking out, select the “pay by Paypal” option. From here you can select the option to check-out without needing a Paypal account. You will need debit or credit card details to make the purchase.

When will my account be debited?

As soon as your card has been authorised, payment will be taken immediately from your card. If payment has failed and your card has not been authorised for payment, payment will not be taken and your order will not be processed.

Can I cancel or amend my order?

If you would like to cancel or amend your order, please notify us in writing via email (sales@seararetail.com) with your requested changes immediately as once the order has been completed, we will not be able to change or amend your order. After this stage, you will need to return the item unused and undamaged in its original packaging.

How can I use my discount code?

If you have received a discount code and it is still valid, you will need to enter your promotional code when you are at the checkout section of the website. Your discount will then be deducted from the total cost. Please note discount codes do not apply to sale items.